National City Bank
www.nationalcity.com
National City Bank Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
National City Bank has 5.0 star rating based on 1 customer reviews. Consumers are mostly satisfied.
- Rating Distribution
Shawn M Evk
home
You have a property you own in Ridgefield WA 98642. The Lady that owned it passed away a few years back and it is very overgrown with black berry bushes. I see it's going to auction soon. I was wondering if there was any way I could make an offer on it before it goes to auction. My wife and I are looking for a home that we could fix up and raise our family in. The address is 19121 NW 61st AVE, Ridgefield WA 98642. We currently could offer $350,000 without seeing what the inside looks like and how much damage the vines have done. Thanks, Shawn McKay
Sherrian Epn
Oklahoma City, Oklahoma
I don't know
Someone just robe me and I need to figure out how to get mine money back as well
Reason of review:
Problems with payment
Bearded M
Tooele, Utah
City National Bank - Merchant Services Suck
Despite numerous warnings by other business owners, I opened my business accounts at City National Bank, in Orange County, CA. I needed direct deposit services to process mailed in checks. I was told by my contact person that I needed a scanner to process the checks. They charged me $1,500 for the scanner and a monthly service charge of $50. They came over and set it up, but it did not work. City National Bank said my computer equipment was too old, so I spent another $6,500 to update both the equipment (HP) and software (Windows 7). They tried to install the equipment again. It didn't work. The scanner did not support Windows 7, so they needed to get a software patch to make it work. After 3 months they installed the patch, but it crashed the system. One month later, I went to another bank and got the merchant services I was always promised at City National Bank. $$hity National Bank...a bank offering expensive inferior products by incompetent staff.
Loss:
$2
bcureton
Goshen, Ohio
Riped Off
I opened a Christmas club acct with National City in 2008. I didn't deposit any money in it. In 2009 Dec. the bank called and said that I owned them $1,172.52. in overdrafts charges. I was supposed to deposit money in not be charged over draft fees. Now I have a collection agencies calling at work and at home for the money. I told the collection agencies to stop calling me at work and I'm not paying them anything. I just hope this is not going to stay on my credit report. The bank should be ashamed. I know I have trouble with my banking acct. but not to be charges this much for a Christmas Club. Only my overdrafts was so high that I whole paychecks was gone, I couldn't get any help from the bank. They said that it was my problem I overdrew the acct. The bank charges 8.00 a day for overdrafts and 34.00 for overdrafts checks or items.
Loss:
$1
3 comments
Resolved
KRISTI.ZACCARO
Resolved: I worked at Nat City for almost 2 and a half years
Where do i begin.... well first off i would like to say that i was an awesome employee to national city.... very loyal to my customers and they knew it! honestly everyone loved me and they loved seeing my face! but what to do when your branch manager hates everyone? she cannot get along with anyone! danielle bailey of the montrose branch in ohio is a worthless piece of junk... i devoted my life to that branch and did everything correctly... she continues to not call customers back or deal with their issues... customers take a stand! call customer service on her... i didnt get a chance to say good bye to my customers but they knew how she was... within a 2 year period of time she went through 20 employees.... i was number 19 and she just fired someone else today... customers honestly do not like seeing different faces all the time... they like to build a relationship with the tellers... i know that for a fact! i just really wish and pray that anyone who knows her will take a stand! i am not just a pissed off ex-employee i am goal oriented smart thinker and i now have not have a job for almost 2 months... thats not fair... especially when you do not do anything wrong! i have things to pay for as well as she would be devastated if she could not provide for her family... either way i just wanted to be there for anyone who has questions about the banking field and what really goes on at a branch... just e-mail me if you would like to... kristi.zaccaro@***.com.... i will be more than happy to assist you!--- and if any of my customers are reading this i miss u!
1 comment
Anonymous
Cleveland, Ohio
National City Overdraft: Put a hold on cash
Friday, 3/27 I deposited 400$ CASH into my NEW national city bank account. I still had 172.88 in the account before the deposit. Monday, 3/30 I had an automatic withdrawl from my auto company and a few items posted. Well, little did I know, National City put a hold on my cash deposit and only gave me 100$, the smaller items were less than the total, though my car payment was more, so they put a hold on my cash and charged me overdraft fees for everything=6 total=220$....none of the items were more than 16$. I am so upset, I do not even know who or how to talk to about this. I feel like I have been robbed.
Loss:
$220
8 comments
Anonymous
South Bend, Indiana
No service at drivethru for non member.
My client wrote me a check on a NCB account.I called the nearest branch. I was told the lobby closed at 4:00 but the drivethru was open until 5:00.When we got to the drivethru window i signed the check and sent it in with my drivers liscence. I was told non members could not cash checks at the drivethru. The teller told me she needed a thumb print done in front of her. I asked for the ink pad but now it had to be done in the lobby.Now the only transaction i can think of for a non member at any banking institution is cashing a check it would have been nice when i called if i was told that non members can't make transactions at the drivethru before i drove five miles out of my way.
Anonymous
Atlanta, Georgia
Bank error fees I cannot get back
I have several accounts at National City Bank in Sanford FL. The staff at this branch changes like I change socks. I received several ridiculous overdraft fees etc. from the idiots that work there and they all admitted fault. One account 900.00 Dollars another 300 Dollars. Only to be told by the " New " manager that I will receive it all back the only catch is that he can only do it at 100.00 Dollars a month etc. as not to cause notice from the higher ups at the bank. OK. However this NEVER HAPPENS. I have to call E mail etc etc threaten to close accounts. I am the second largest depositor at the branch. This goes on for over 9 months. To this day I have not received all the fees although they again tell me they plan too.
1 comment
rman
Indianapolis, Indiana
Absolultely worst bank. Stay away.
This bank moves money in and out of your account. The running balance changes by the hour!!! Said it was the merchant's fault because they did not submit within 72 hours. Presented proof from merchant that that was not true and then they said they never did say anything about 72 hours. Was given the 72 hour explanation by at least 8 employees!!! Don't seem to recognize that it is your money!!! not just their bank!! Terrible bank with a lot of terrible, double talking people!!!! Todd Williams gave me the major stare-down and told me I should keep my own accounts and not trust what the running balance said. Very nasty.
Anonymous
Indianapolis, Indiana
Overddrafts overdrafts overdrafts
Beware this bank and any other bank who buys them out!! The new bank is just buying out a bunch of supercilious, prevaricating employees who show total disrespect for the customer. Their stories in reference to problems change by the minute. Their solution to problems is to denigrate and intimidate the customer so he will shut up and go away and give them their ill acquired gains. They are making millions from this endeavor. Obviously, they are employeeing people who are adept at their game. Stay away from this bank. It is like dealing with a bunch of thugs! Don't we have enough of this in this world?
Loss:
$36
Anonymous
Columbus, Ohio
NatCity *** fees
I just moved an IRA out of NatCity Investments. They charged me $95 to close the account and $15 more for my annual fee. I never even get a call from them. Never use a bank as an investment company! I am greatfull they were bought out today. I hope those vultures all lose their jobs! Please never use their "services". They are a complete rip off!!! The best part of this is that they are going to take $100 dollars for my other account also. It is worth about $700! And you thought your bank's s ATM fees were bad. :(
12 comments
Anonymous
Grand Rapids, Michigan
National City Sucks
My paycheck is directed deposited on Wednesdays and on Tuesday evening I had a few items come through that (according to National City) were not covered, however my balance continued to show a positive balance even though they charged me for 9 overdrafts totaling $306.00. I called the branch where I opened my account and was told that it was my fault not theres that my husband and I were not good customers and after a lecture the women stated that she would meet me half way and give me $153.00 back. I stated that I did not feel that that was enough and that I wanted to speak with the regional manager, she refused to give me he number, but after I asked several times she gave it to me, I did not receive a call back so I contacted the office of the president of National City and spoke with the secretary to the president, she took my information and stated that it would go to a dispute resolution committee. The next day I received a call the the regional sales manager, guess what, she was the dispute resolution committee and she lectured me and belittled me and then basically stated that my husband and I needed to find a new bank, we have had our account at National City for 12 years and I hadn't contacted the branch in over 3 years. I believe that the reason we were asked to find a new bank is because I threatened to file a complaint with the State of Michigan.
1 comment
Anonymous
Pittsburgh, Pennsylvania
To All National City Haters...
I start by saying I am a faithful National City Employee. I cannot present to anyone what I do not myself believe in. First I would like to say in response to so many posts that in all stories there could be human error and for that we should be forgiving. To be rude or condescending is also not acceptable. With that said, many complaining not only on the blog but in my branch about overdrafts are "MAINLY" those who are in no way responsible for keeping record of their accounts, I will not take blame for that. I respect my customers whether they are in the negative $200 or positive $200K. I am NOT responsible for......your lack of planning and check writing BEFORE you have the funds to do so...Not responsible for your personal life, that is what your family is for.....I DO love my customers, I understand them, *** I've had RECENT overdrafts....It's MY fault I knew i didn't have it! I am NOT responsible for your HELOC freeze, Blame BUSH we are just abiding by their rules....Your 2 cent overdraft costing you $34, yep it's a loan baby, you wrote a check your account couldn't pay and by the way we lost more money paying your pizza bill than you did overdrafting. I am actual friends with MANY of my customers and have cried over the death of more than one. I AM National City Bank and I'm truly sorry if you did have an unresolved "issue" and it was not TRULY your fault. I'm in Monroeville Pennsylvania and if you come to my branch you will get the utmost respect from me. I've found most people are more patient in line at McDonalds waiting for their promised "fast food" than they are at a local bank who is being careful to count their money, keep balances low in drawers in case of robberies.......until you have walked in our shoes.....I love National City and if you are my customer I love you too
1 comment
sincerely
Monroe, Michigan
Unfair credit card practices
I DID 2 BALANCE TRANSFER FOR 5.99 FOR THE LIFE OF THE LOAN ON MY CREDIT CARD, AND I AM THE TYPE OF PERSON THAT PAYS ON TIME, BUT SOMETHING HIT MY CREDIT REPORT IN ERROR, AND NATIONAL CITY TOOK THE RATE UP TO 24.99 ON ONE TRANSFER AND LEFT THE OTHER ONE ALONE, I SUBMITTED A COMPLAINT TO THE BBB, THEY REPONDED AND GAVE ME PART OF MY MONEY BACK, WHEN I ASKED FOR THE REST OF IT. THEY TOLD ME THAT WAS ALL THEY WERE GOING TO GIVE ME AND DIDN'T HAVE TO GIVE ME THAT. I WILL NEVER DO BUSINESS WITH NATIONAL CITY AGAIN, THEY ARE SO RUDE.
Loss:
$75
WindRyder
Los Angeles, California
National City Bank improper accounting practice
I also have had the problem of this bank deducting overdraft charges before the Items clear. Also the same problem with the customer reps refusing to return my calls. As a result I have contacted the local news station in cleveland and they are starting an investigation. Additionally I am in the process of filing a complaint with the Federal Banking Commission and I would encourge all to do the same. For the WEWS news correspondant please call: Joe Pagansi - 216 431 **** 330 434 **** To File with Federal Banking Comm. Name of customer Name of bank Phone No. account number Detailed account of complaint Send or FAX to: Customer assistance group 1301 McKinney st ste 3450 Houston Tx, 77010 Fax ph: 614 728 ****
Loss:
$204
Anonymous
Mcalester, Oklahoma
National city bank dishonest do not put your money in this bank
my mother was told she would draw 439.40 a month in interest from her cd but have never drawn that amount..yes the bank put it in writting...mom is 89 years old with a 3rd grade education...the asst branch mgr would not afford me the opportunity to talk with a bank officer i have never seen this before at a bank ...national city bank ft wright ky...now we are being forced to obtain a lawyer for mom because the bank was very rude to her you would think that because of her age she would be the last person a bank would do this to
1 comment
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Karen, I wouldn't say that every other bank is great. There are several big banks out there who are guilty of writing bad loans and foreclosing on our military families. That is not great.
Every bank charges overdraft fees. Don't spend money that you don't have and you won't have that problem.
It is your problem that you overdrew your account! The bank does not balance your checkbook. You as a customer need to make sure you have sufficient funds in your account before you authorize any transactions. If only you would do that, you would not get charged any fees!!
Hello, is it that hard to keep a checkbook :eek . It is not!! But everyone keeps spending what they don't have and then blame the banks! It is obvious the bank will go after you to collect their money and charge you fees.
Yes it will go on your credit report and you will also be reported to chex systems and you won't be able to open an account ANYWHERE! If you have one, that bank will be notified through chex systems and it will be closed. No one wants to keep a customer who owes money to another bank. But then again they love customers like you.
Your fees and other people like you who don't know how to manage their account keep those banks running!! :grin :grin Yep that's right :grin. So STOP blaming the bank and admit you have a problem and you spent money that you did not have. Yep, the banks money.
Now obviously they want it back with fees on the top of it! That's how it works 8) Either deal with it or use cash only!! National City is a great bank and every other bank is great, it's people like you who can't balance their accounts and blame everyone for it!!! Yep, face it honey!!
You have no money, it's not the bank that's horrible, it's you! :grin
Fine print....such a wicked thing.