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My client wrote me a check on a NCB account.I called the nearest branch.I was told the lobby closed at 4:00 but the drivethru was open until 5:00.When we got to the drivethru window i signed the check and sent it in with my drivers liscence.

I was told non members could not cash checks at the drivethru.

The teller told me she needed a thumb print done in front of her.I asked for the ink pad but now it had to be done in the lobby.Now the only transaction i can think of for a non member at any banking institution is cashing a check it would have been nice when i called if i was told that non members can't make transactions at the drivethru before i drove five miles out of my way.

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